Expert Mold Testing, Water Damage Repair, and Fire Restoration in Pottstown & Surrounding Counties

When disaster strikes—whether it’s a burst pipe, sudden flood, fire, or persistent odors—homeowners and businesses across Pottstown, Montgomery County, Chester County, Berks County, Delaware County, and Bucks County, PA, need a trusted partner for fast, effective restoration.

My Water Damage Hero is your local expert for mold testing, mold remediation, water damage repair, fire and smoke damage restoration, odor removal, carpet cleaning, and sewage cleanup. With years of experience and a commitment to quality, we help you reclaim your property and peace of mind.

Mold Testing & Mold Remediation: Protect Your Health and Property -  Why Mold Testing Matters

Mold is more than an eyesore—it’s a serious health risk. Hidden leaks, high humidity, and previous water damage can lead to dangerous mold growth behind walls, under floors, and in HVAC systems.  Symptoms you may have mold in your home, include:

- Musty odors

- Visible Mold Growth

- Discoloration – browns, yellows, greens

- Having allergy-like symptoms or respiratory issues.

Risks of mold exposure include:  asthma, allergies, long-term health effects for children, breathing problems, and additional medical concerns for those with compromised immune systems. 

Our Mold Testing Process

Our mold testing includes a free visual inspection for mold, current, or prior water damage.  We will also determine what may be wrong in your home that is causing mold to form.  For example, mold is often caused by excess humidity, poor ventilation, or a break in window seals.  It is not only important to have any mold remediated – because it will not get better, only worse, on its own – but you want to fix the cause of the problem too.  If we can provide an estimate for repair we will, otherwise we will refer one of our trusted contractors.

All mold testing includes a sample of a potentially affected area (Air, swab, etc.) and a control sample from outside.  The control sample will tell us what the mold spore count is in the outdoor air – as mold is always present in the air (Both in your home and outside of your home).  But when inside your home has elevated levels, or possibly tests positive for a dangerous type of mold, it is important to schedule remediation.  This is why mold testing and not just an inspection are so important.

The inspection is free, but the testing does require a minimum fee.  Testing is taken my a licensed Industrial Hygienist and sent to a certified and independent laboratory.  Test results are overnighted to the lab and take approximately two days, and the cost of testing is included in the mold samples taken.  There is no charge for shipping; it is included in the price!  If you need the test results back in a day, priority testing is available for an additional fee. Just say the word!

Once the test results are returned, we will provide you with the laboratory’s test results.  If mold counts are not elevated, we will advise.  If they are, we will provide an estimate for mold remediation and reconstruction to return you home to like condition (or better) than it was before the mold formed.

Mold Remediation: Safe, Effective, and Guaranteed

Our mold remediation process is very detailed and is intended for your safety.   It includes:

- Building a plastic containment, or tenting, to keep all of the mold spores in the contaminated area.

- Utilizing negative air pressure and air scrubbers to remove the mold spores from the area.

- Fogging anti-microbials to kill all mold spores.

- Hepa Vacuuming to remove all of the mold spores and particle.

- Removal and disposal of any contaminated material offsite. No items are left onsite for your disposal.

- Clearance testing to confirm that the mold has been removed – this re-tests the affected area and compares it back to the outdoor air levels.

- 3 or 10 year warranty for mold is available.  Ask for more details.

- After Clearance testing passes, the tenting is removed and reconstruction can begin.

We serve Pottstown, Norristown, West Chester, Reading, Media, Doylestown, and all surrounding communities.

Water Damage Repair: Fast Response, Lasting Results - The Dangers of Water Damage

Water damage from storms, plumbing failures, or appliance leaks can quickly escalate—damaging walls, floors, and belongings, and creating a breeding ground for mold.  Common causes of these leaks and water damage include:  burst pipes, frozen pipes that are dethawing and spring a leak, roof leaks, sump pump failures, toilet leaks, shower leaks, and flooding.

Water damage is important to remediate.  If it is not addressed, not only can mold form (and it most likely will), but you can receive further damage to your home’s structure or even create electrical hazards for you and your family.  Your personal possessions may also become damaged and unsalvageable.  Do not delay: address water damage right away!

Our Water Damage Restoration Process

As a water damage restoration company, we provide 24/7 service for immediate water extraction and flood clean up.  We will use moisture readers to determine what part of your home has excess moisture that requires drying.  Dehumidifers and fans (blowers) will be placed in your home to assist with drying.  Whatever can be dried in place without removing it will be!  But if the saturation content is too high, partial or complete (depending on the damage level) of walls, floors, carpets, carpet padding, etc. may need to occur.  We only remove what absolutely has to be removed, however.  We are interested in keeping your price down not escalating it with unnecessary reconstruction.  All areas will also have a mold inhibitor applied to make sure that mold does not  grow (assuming we are contacted right after the water damage).  Mold growth can start in as little as 24-72 hours, so we can only apply mold inhibitors to water damaged areas that are currently and freshly wet.

Fire & Smoke Damage Repair: Restore What Matters Most - Fire Damage Restoration

Fires can devastate homes and businesses, leaving behind structural damage, soot, and lingering odors.  During a fire and smoke damage repair estimate, we will provide an assessment and evaluate the extent of the fire, smoke, and water damage.  If necessary, we can secure your home by providing board-up and tarping to affected areas and to prevent further damage to your home or personal belongings. 

Any area that is wet will be properly dried through fans and dehumidifiers, and we only remove the damaged areas that have to be removed.  Push testing is available for drywall too, to check the stability of the drywall and determine if the drywall needs to be replaced.  This is often asked for by insurance adjusters and insurance companies as they will not always pay for replacement without this testing.  Ask us about our push testing services, today.

We also provide a deodorizer service to remove all of the smells of smoke and will test the walls for soot to determine the level of cleaning that needs to occur.

All debris is removed and disposed of off-site.  An estimate will be provided to reconstruct your home to like (or better) conditions before the fire or smoke damage occurred.

We do accept insurance payments and will help you place a claim, walk you through the claim process, and work with the insurance adjuster assigned to your claim.

Smoke Damage & Odor Removal

Smoke leaves behind stubborn stains and odors that penetrate walls, carpets, and furniture.  This can be smoke from a fire – or even from a cigarette.  Getting rid of these odor smells is important, for your home and safety of your family.  This odor treatment also removes the smell of animals and pets, which is a great service to schedule before you rent your home or sell it!  It’s also the perfect addition of services to have before a big party at your home or the holidays.  Make your home smoke and odor free today.  Call us for an estimate before Grandma arrives for the holiday dinner!

Carpet Cleaning: Remove Toxins, Odors, and Mold

Carpets are magnets for dust, allergens, mold spores, and odors. Our professional carpet cleaning goes far beyond surface cleaning. We perform a deep cleaning and sanitization with water, perform a visual inspection of the carpet, carpet padding, and sub-floor for mold.  If mold is not present, we provide an anti-microbial treatment to help deter mold growth.  If you elect, we can also apply a deodorizer that not only kills mold spores, but, removes odors from the carpet and air. Ask us today about our fogging treatment!  Carpets are left in a useable condition immediately after service.  Schedule your carpet cleaning today.

Sewage Cleanup: Safe, Certified, and Thorough

Sewage backups are dangerous, exposing you to bacteria, viruses, and toxins. Immediate, professional cleanup is critical.  Sewage is a biohazard, so an at home cleaning will not suffice.  We remove all toxins, sanitize the area, and provide a professional cleaning.  Any area that is damaged beyond the point of repair will be removed.  Anti-microbials are applied to all treated areas that are not removed.  Repairs and restoration will then occur after the sewage is removed, the area is cleaned, and the area is treated with a mold inhibitor. 

Sewage cleanup is available in the five-county area:  Montgomery County, Berks County, Chester County, Delaware County, and Bucks County.

Why Choose My Water Damage Hero?

My Water Damage Hero is a locally owned, minority owned, disaster recovery company providing mold testing, mold remediation, water extraction and flood restoration, fire and some damage repair and restoration, odor removal, carpet cleaning, and reconstruction.  We serve the five county area:  Montgomery County, Berks County, Bucks County, Chester County, and Delaware County and can travel to other areas with an additional trip charge.

We have an Industrial Hygienist on staff (IH) to handle all mold testing, mold inspections, and mold protocol report writing.  He oversees all mold remediation projects through to completion.  Technicians are trained in water damage, fire and smoke damage, and IICRC standards for water, mold fire, and biohazard clean up.

We accept payment through credit card, paypal, venmo, cash, offer on-the-spot financing, and also accept insurance payments.  We will help you place your insurance claim and work with your insurance adjuster directly throughout the course of the work, keeping you informed every step of the way.

Initial inspections are free but there is a charge for mold testing or the creation of detailed line item estimates.  The cost for the estimate is credited against your final bill and is not charged to you if you elect to utilize our firm for repairs and restoration. 

Frequently Asked Questions

**Q: How do I know if I have hidden mold?**  

A: Look for musty odors, visible spots, or unexplained health symptoms. We offer advanced mold testing to detect hidden growth.

**Q: Can you work with my insurance company?**  

A: Yes! We handle all paperwork and communication to streamline your claim.

**Q: How quickly can you respond to emergencies?**  A: Our team is available 24/7 and can often be onsite within 1-2 hours.

**Q: Are your cleaning products safe?**  

A: We use EPA-approved, eco-friendly solutions whenever possible.

December Specials & Community Commitment- Free mold inspection with the purchase of air quality samples.  Savings:  $250.00

Holiday referral rewards: Refer a friend and both receive a discount

First responder discounts: Thank you for your service!  10% discount for military, police, and paramedics!

Client Testimonials

"My Water Damage Hero responded within an hour of my call. They handled everything—from water extraction to mold remediation and insurance paperwork. Highly recommended!"_  — Lisa M., Pottstown, PA

"After a small fire, the smoke odor wouldn’t go away. Their odor removal service was a lifesaver. The house smells brand new."_  — Tom R., Chester County, PA

SUMMARY:Don’t let mold, water, fire, or stubborn odors disrupt your home or business. My Water Damage Hero is here for you—serving Pottstown, Montgomery County, Chester County, Berks County, Delaware County, and Bucks County, PA with expert restoration and cleaning services.**Call (610) 228-7440 or visit www.mywaterdamagehero for emergency response—24/7, even during the holidays.**Restore your property. Protect your health. Trust your local hero—My Water Damage Hero.